If you cannot log in, your password may be incorrect. In this case, please follow the steps below to reset your password:
1. Access the [Password Reissue Page](https://my.worldshopping.global/#/forgot-password).
2. Enter your registered email address, and follow the instructions in the email you receive to reset your password.
→ If you don’t receive the email, please check your "Spam" folder. Also, there is a possibility that the e-mail address you entered is incorrect, so please check again.
3. Note that you cannot reuse your previous password when setting a new one.
4. After resetting your password, try logging in again.
■ Important Notes When Logging In
Some browser settings or cached data may prevent successful login. Please clear your browser’s cache and cookies, then try again.
An unstable internet connection may also affect your ability to log in. Please check your connection and try again in a stable network environment.
If you are still unable to log in after trying the above steps, please contact us using the inquiry form.
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