When a item is purchased from overseas and arrive at the country of destination, custom office of the destination will inspect the package before clearing it for delivery to the customer.
Depending on the contents, and the value of the item, customs office may ask you to declare and complete the payment for customs duty, when this happens, please follow the instructions of the customs office to complete the necessary procedures.
Please note that customs related issues are the law of the destination countries, WorldShopping do not have any influence and control on customs related matters, and cannot complete customs clearance on customers' behalf.
If you need information or documents to help you pass customs clearance, please contact us via contact form and then WorldShopping staff will assists you.