If the defective item arrives, we will check the situation, so please contact us from the inquiry form .
If you can write detailed information such as item name, tracking number, defective point, etc. when making inquiries, we will check the situation smoothly and respond.
In addition, please be sure to keep any items that are deemed defective as well as any packing materials or boxes that were used for delivery.
This information may be required for the situation.