If a payment error occurs, please first try the following checks according to the payment method you are using. If he issue persists, please contact WorldShopping customer support.
For credit cards
Please verify the following:
- Check the card number and expiration date are entered correctly
- Ensure the card has not expired
- Check the CVC/CVV code is entered correctly
- Verify if the transaction is blocked by your card issuer's fraud detection or security settings
If checking the above does not resolve the issue, please contact your credit card company directly.
For other payment methods
Please verify whether you are logged into your account correctly, whether you have a sufficient remaining balance, and other relevant settings.
If the payment error is not resolved
Please try changing your payment method and attempting the transaction again.
If it still does not work, please contact WorldShopping customer support through the Inquiry Form. When you contact us, including the following details will allow us to investigate the issue more smoothly.
- The payment method you are using
- The specific screen and step where the error occurred
- The device you are using (e.g., PC, smartphone, etc.)
- The OS you are using (e.g., Windows, macOS, iOS, Android, etc.)
- The web browser you are using (e.g., Google Chrome, Safari, Firefox, etc.)