What should I do if an error occurs during payment?

If a payment error occurs, please check according to the payment method of use.
・Credit card
Is the card number and expiration date correctly entered?
Is the card expired?
Is CVC/CVV correctly entered?

・Other payment methods
Whether you can log in to your account correctly or have a balance left.

If the payment error is not resolved, please change the payment method and try it again.

If it is still not solved, we will check the situation, so please contact us from the contact form.
Please include the following information in your inquiry for smoother confirmation.
・ Your payment method
・ Which screen did you get an error?
・ Your device (PC, smartphone, etc.)
・ OS
・ Browser