After receiving your order, WorldShopping purchases the products from the shop in order. In addition to the purchase procedure, WorldShopping also checks whether the products can be legally exported, so the process may take some time.
Estimated time for the proxy service procedure
For most orders, the purchase procedure is completed on the day of the order or the next business day. However, if additional time is required to verify whether the products can be safely exported, it may take longer.
When a Product Is Out of Stock
If a product is out of stock when WorldShopping proceeds with purchasing at the shop, WorldShopping will check for up to 2 business days from that point to see whether the product will be restocked. If restocking cannot be confirmed, the affected product will be canceled, and the proxy purchase will proceed only for the items that can be purchased.
Please note that checking for 2 business days does not guarantee that the product will be restocked.
Products canceled without waiting for restocking
The products canceled without waiting for restocking include the following:
- Limited-quantity items, one-of-a-kind products, or other products with no plans for restocking
- Products from shops that rarely restock
→ Refunds for Items That Could Not Be Purchased Through Our Proxy Purchasing Service
How to check the progress of your purchase
When the proxy service is complete, WorldShopping will send you a purchase completion confirmation email.
You can also check the progress of your order at any time on the Order Detail Page. You can access the Order Detail Page from the link provided in your order confirmation email, or, if you are a registered member, via your Order History on My Page.